• The refund policy is applied even if the reservation is canceled within 24 hours of confirmation, so please make reservation patiently.
• Refund rate is applied for cancelation/ reservation change.
• There is no refund in case of NO-show or if you do not visit on the reservation date.
• For reservation cancelation, please click the button in the ACCOUNT - My Page - Reservation Information - [Cancellation Request].
• Please check the refund policy before requesting cancelation, and refund policy applies as of the date of cancellation request.

• Resale, hand-over, transfer, or exchange of stay vouchers is prohibited.

• Hotel Cappuccino operates all parking as a valet service.
• Guest parking fee is 12,000KRW (No additional fee for entering/exiting during your stay / SUV cannot park)
• Additional 1,000 KRW is charged per 10 minutes outside of operating hours.
• Your car will be stored in the hotel parking lot or a parking lot rented by Hotel Cappuccino.
• When staying over 7 consecutive nights, additional 10,000KRW is charged once every 7 days from check-in day.

• Each room is equipped with a TV that has international broadcasting channels, wireless internet, free bottled water, and a safety deposit box.
• All bath products at Hotel Cappuccino are in large-capacity dispensers, not disposable containers. It is an eco-friendly vegan product with ingredients that are harmless to the human body and nature, and the container is made from 100% recycled plastic.
• To reduce the amount of water used, conditioner and shampoo are in one contained. Enjoy a pleasant shower time with Geneva Green, a Swiss brand that cares about people and nature.
• Due to the government regulation on the free provision of disposable products, disposable amenities can be purchased at the Lifestyle Shop (1F). (The money you pay will be donated to a non-profit organization to protect the environment.)

• Tableware set for companion dogs
• Litter box & pads
• Diapers (Available in female & male, medium & large sizes. Maximum of 2 provided per room)
• Gown rental service (Please return it at the front desk during check-out, and purchase fee of 49,000KRW will be charged if you do not return it.)

• 15,000 KRW will be charged. (Please contact the front for correct rate.)
• Dog Hinoki tub to relieve fatigue, Bridgetail Blooming Body Wash with World Patent Vitamin Capsule made of organic oil, and one serving of carbonated spa with plant-derived ingredients from Pupeedermcare are provided.
• Service inquiries: 02-2038-9611 (Front)

• For your precious dog, the best chef team in Hotel Cappuccino Restaurant Hot Issue makes nutritious homemade healthy food. If your dog is allergic to certain foods, please let us know in advance.
• In-room room service menus are available. (Order: 02-2038-9617)

• Treadmill and cycling machine, yoga mats, dumbbells etc are provided on the 3F of the hotel.
• Business hours: 05:00 - 22:00

• 24h workstations are available for business guests in the hotel lobby, full of trendy and minimalist elements. Open 24 hours.

• Hotel Cappuccino proposes a lifestyle shop combined by the front desk and gift shop. Amenities such as hooded robes and toiletries are available for purchase. Open 24 hours.

• We operate a coin laundry room on the 3F to provide our guests with an affordable laundry service. Please inquire the front desk about purchase and use of fabric softener or additional equipment. (Laundry Hours 06:00-22:00)

RESTAURANT HOT EATSUE (Location : 17F)

• Breakfast : 7:30AM ~ 9:30AM (LAST ENTRY 9:00AM)
  Breakfast costs can be paid on site.
  Adults (8 years and older): 23,000 won / Child (48 months to 7 years old): 11,500 won / Infant (under 48 months): Free

• Lunch : 11:30AM ~ 14:30PM (LAST ORDER 14:00PM)

• Dinner : 17:30PM ~22:00PM (LAST ENTRY 21:00 PM)

 
CAFFE CAPPUCCINO

• 08:00 - 18:00 (Last order 18:00)

 
ROOFTOP BAR

• 18:00 - 22:00 (Last order 22:00)
• *Operating hours and policies may change depending on hotel conditions.